At http://kratom-on-a-plane.kratom-planet.com, commonly referred to as ‘the Company’ or ‘we’, your privacy and data protection are of utmost importance. This Privacy Policy details our approach to handling personal data, adhering to various privacy laws such as Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec’s Law 25 on the protection of personal information in the private sector, the European Union’s General Data Protection Regulation (GDPR), Brazil’s Lei Geral de Proteção de Dados Pessoais (LGPD), California’s California Consumer Privacy Act/California Privacy Rights Act (CCPA/CPRA), Colorado’s Colorado Privacy Act (CPA), Utah’s Utah Consumer Privacy Act (UCPA), Connecticut’s Connecticut Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and other relevant legislation.
This policy is designed to govern your interactions with us across our website, applications, services, and products. Please note that this policy does not cover personal data processed by third-party platforms, applications, products, or services which you may access via links on our platform; each of these entities will have its own privacy policy.
Our Privacy Policy covers the following processing activities:
- Using our applications and services as an authorized user.
- Visiting our websites that fall under this Privacy Statement.
- Engaging with us through communications like newsletters, emails, phone calls, or text messages/SMS.
We collect a range of personal data to provide and improve our services. This includes:
- Account information to manage your user experience.
- Payment information for transactions.
- Financial information for accounting purposes.
- Purchase information to process orders and tailor our offerings.
- Mobile device identifiers for app functionality and analytics.
- Location data if needed for location-based services or delivery purposes.
- Feedback to enhance customer service.
- Social media information for social interactions and advertising.
- Product information to personalize your shopping experience.
We gather this data through various means, including user input during transactions, interactions with our services, and the use of automated technologies like cookies and tracking tools. We may also receive personal data from third parties, which is subject to their privacy practices.
Our website uses cookies to enhance user experience, improve site functionality, and perform analytics. These cookies are categorized into Strictly Necessary for core functionalities, Preference for remembering user settings, and Analytics for tracking website performance. Users have control over non-essential cookies and can manage their preferences through our integrated Cookie Manager.
We adhere to data retention principles, ensuring that personal data is kept only for the time necessary for the purposes for which it was collected. Once the purpose has been fulfilled and as required by applicable laws, we take steps to delete or anonymize the data.
To safeguard your personal data, we implement a range of organizational and technical security measures. This includes secure communication channels, employing encryption where appropriate, and engaging with reputable third-party processors who are bound by contractual obligations to protect your data.
We recognize the importance of protecting children’s privacy. Our services are not directed at children under 18 years of age, and we do not knowingly collect personal data from them.
As a data subject, you have rights afforded by the privacy laws that apply to you. These rights may include accessing your personal data, requesting corrections or deletions, limiting processing, portability of data, objecting to certain types of processing, non-discrimination for exercising your rights, filing appeals or complaints with a supervisory authority, and withdrawing consent at any time. To exercise these rights, please reach out to our privacy team.
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on our website for transparency and your review.
For questions or concerns regarding this policy, to unsubscribe from communications, or to address any data-related matters, please contact our privacy team at [email protected] or via written correspondence to the address provided on our website.